Seller Terms

Effective date: 10 June 2026 Last updated: 10 June 2026

These Seller Terms apply when you use Simuze to sell music downloads or event tickets. They form part of, and should be read together with, our Terms of Service at /legal/terms.

If you're not selling anything, you don't need to accept these — but they may still be useful to read, because they explain how money flows on Simuze and what your rights look like as a buyer too.

1. Who these terms are between

These Seller Terms are between you (the "Seller") and Atypisch.nl, operating the Simuze platform ("we", "us", "Simuze").

Registered office: Europalaan 2b, 3525KS Utrecht
KvK: 08092524
VAT: NL001582477B96
Contact for sellers: admin@simuze.com

You can be a Seller as an individual or as an organisation (band, label, venue, event company).

2. The commercial model in one sentence

You authorise Simuze to sell your music and tickets to fans on your behalf, as the seller of record, in exchange for a transparent fee; we pay you the rest.

The rest of this document explains what that means in practice.

3. Private seller or professional seller (trader)

The EU Digital Services Act (DSA) and Dutch consumer law distinguish between two types of sellers:

3.1 Private seller

You're a private seller if selling on Simuze is incidental for you — for example, a band releasing the occasional album, or a small DIY collective putting on a few shows a year. You don't have a KvK registration as a music business, and selling music isn't a structured part of an income-generating business.

As a private seller:

You receive net payouts (the buyer's price minus VAT, processing fees, and our platform fee).
We don't issue invoices on your behalf for VAT purposes; we issue invoices to the fan as the seller of record.
The standard EU consumer-rights protections (e.g. the 14-day right of withdrawal for physical goods) may be reduced because they apply to professional traders, not private sellers — but Simuze still applies its own Refund Policy to protect fans.

3.2 Professional seller (trader)

You are a professional seller if any of the following apply (this is not an exhaustive list — Dutch and EU law decide; we follow):

You're registered with the KvK with an activity that includes music sales, event organisation, or related commerce.
A meaningful part of your income comes from selling music, performances, or related products and services.
You sell in volume, structure, or frequency that resembles a business.
You explicitly identify as a label, professional artist, venue, or event organiser.

As a professional seller you must:

Provide your legal name (or company name), KvK number, and VAT number to Simuze.
Complete identity verification (see section 9).
Display professional seller information on your public Simuze page where the DSA requires it.
Issue invoices to Simuze for the payouts you receive (or accept our self-billing through Rozuro — see section 5).
Apply at least a 14-day right of return policy on physical goods sold to EU/UK fans, as required by EU consumer law.

If you're unsure whether you're a trader, we recommend you talk to an accountant. We can't give you legal advice.

4. Fees

We earn money by taking a transparent share of each sale. Payment processor fees are a separate, third-party cost.

Music downloads: Simuze takes 10% of the sale price (excluding VAT). Payment processor fees are deducted separately and typically range from 1.5% to 4% plus a small fixed fee per transaction.
Event tickets: Simuze takes 5% of the sale price (excluding VAT). Payment processor fees are deducted separately.

The rest goes to you. The Fair Trade Policy at /legal/fair-trade shows a worked example.

We may run reduced-fee or fee-free promotions (for example, fee-free days for artists). These will always be additional to the standard arrangement.

If we change our fees, we'll give you at least 30 days' notice before the change takes effect.

5. Payments and VAT

5.1 How money flows

Fan pays Simuze at checkout. The full amount (including VAT) is paid to Simuze via our payment processor.
Simuze issues the invoice to the fan, including VAT.
Simuze remits VAT to the relevant authorities.
After the relevant clearance/dispute window, Simuze pays you your share.

5.2 VAT, in short

Because Simuze is the seller of record toward the fan, Simuze is responsible for collecting and remitting VAT on the sale to the fan. You don't need to worry about charging VAT to fans.

The relationship between you and Simuze is a separate, business-to-business one:

Private sellers without VAT registration: the payout from Simuze to you is treated as an out-of-scope-of-VAT payment from your side, because you're not acting as a VAT-registered entrepreneur. You receive a clean net amount. We keep an internal record of payouts; this may still be reportable as income on your personal tax return, depending on your situation.

Professional sellers with a VAT number: the payout from Simuze to you is a normal B2B service-related payment. Simuze treats your share as the consideration for the underlying content you supplied to us for resale. You issue an invoice to Simuze for each payout (or accept Simuze's self-billed invoice — see 5.3). VAT is charged at the applicable rate; Simuze deducts it as input VAT.

5.3 Rozuro self-billing for professional sellers

To make life simple for professional sellers, Simuze offers automated self-billing via Rozuro (our invoicing platform):

You opt in to self-billing in your Simuze seller settings.
For each payout cycle, Rozuro generates an invoice from you to Simuze, including correct VAT.
The invoice is sent to you for your records; you accept it within Rozuro, or it's deemed accepted after a set period if you take no action.
You can switch to your own invoicing at any time.

You can also use Rozuro for your own broader invoicing, quote, and subscription needs if you want. That's a separate Rozuro service with its own terms.

5.4 Payout schedule

Payouts are made on a regular schedule (typically monthly, with a minimum payout threshold of €25 to keep transaction costs reasonable). The exact schedule is shown in your seller dashboard.

We hold funds during the dispute/refund window — typically 14 days after the sale for music, and until after the event for tickets — to cover potential refunds. After that, funds become eligible for the next payout.

5.5 Refunds and chargebacks

If a fan is refunded, the refund amount is recovered from your share. If a chargeback (a fan disputing a payment with their bank) is decided against us, the same applies. We will tell you when this happens.

If your account has insufficient balance to cover a refund or chargeback, the negative balance is carried forward against future payouts; if no future payouts are likely, we may invoice you for the shortfall.

6. What you're selling: music

When you upload music for sale:

You confirm you have the rights to sell the recording, the underlying composition, and any artwork — for every territory where Simuze operates (which is currently worldwide unless you set territorial restrictions).
You confirm you have the rights to authorise streaming, downloads, and any other use offered on Simuze.
You're responsible for paying any songwriter or publisher royalties owed.
Files must be in the formats and quality we specify in our seller documentation.

By offering a track or album for sale, you grant Simuze the licence described in section 6 of the Terms of Service to host, encode, stream, and sell that content as long as you keep it on the platform.

7. What you're selling: tickets

When you list an event and sell tickets:

You confirm you're authorised to put on the event at the listed venue and time, and that you have or will obtain any permits, licences, and insurance required.
You confirm that the event will take place as advertised, and that you'll honour the tickets sold.
You agree to handle ticket admission (door list, scanning, etc.) using the tools Simuze provides or any compatible system you set up.
You're responsible for refunding ticket holders if the event is cancelled, materially changed, or you can't honour the ticket — Simuze will process the refund on your behalf, recovered from your share.

If you need to cancel or significantly change an event, tell us as soon as possible and we'll work with you on communication and refunds.

8. Pricing and presentation

You set your prices. Prices on Simuze are always shown to fans including VAT, as Dutch and EU consumer law requires for B2C sales.

You can offer:

A fixed price for downloads.
Name-your-price downloads, with or without a minimum.
Free downloads.
Free streaming (always available alongside paid downloads, if you choose).
Tickets with one or more price tiers.

You promise that the price you set, and the description of the product, are accurate and not misleading.

9. Identity verification (DSA art. 30)

If you're a professional seller, EU law requires Simuze to verify your identity before you can sell. You'll provide:

Legal name (or company name)
Registered address
KvK number
VAT number (where applicable)
A contact email and phone
Bank details for payouts
ID verification documents (we may use a third-party identity-verification service for this; see the Privacy Policy section 5)

Some of this information will be displayed on your public Simuze page where the DSA requires it (typically: trader name and contact details).

If you can't or won't verify, you can still use Simuze as a fan, and as a private (non-professional) seller within the limits of that role.

10. Reporting, takedowns, and account actions

If we receive a credible complaint that your content infringes copyright, breaks the law, or violates our Acceptable Use Policy, we may temporarily restrict or remove the content while we investigate. We'll notify you and give you a chance to respond, except where immediate action is legally required. See:

Copyright Policy at /legal/copyright
Acceptable Use Policy at /legal/acceptable-use
DSA Transparency Statement at /legal/dsa-transparency

Repeated or serious breaches can result in your seller status being suspended or terminated.

11. Moving transactions off-platform

You may not redirect Simuze users to other platforms specifically to avoid Simuze fees on transactions that originated from Simuze. You're entirely free to also sell elsewhere, link to your own website, or build your own audience — we encourage it. The line is: don't use Simuze to acquire a customer and then route the actual transaction off-platform for the same product to dodge our fee. That's a breach of these Terms.

12. Termination of seller status

You can stop being a seller at any time by closing your seller status in account settings. We'll process any outstanding payouts in the normal cycle, minus any disputed amounts.

We can suspend or terminate your seller status if you breach these Terms, the Terms of Service, or any applicable law; if you fail identity verification; or if your account has been inactive as a seller for an extended period.

After termination:

Buyers who purchased downloads from you keep their downloads (they bought from Simuze, who licenced from you).
Tickets already sold remain valid for the event, and you remain responsible for honouring them.
Any outstanding obligations (refunds, etc.) survive termination.

13. Liability between you and Simuze

You're responsible for the content and validity of what you sell. If Simuze faces a claim because you sold something you weren't entitled to, or didn't deliver something you sold, you'll cover our reasonable costs of dealing with that claim (see section 13 of the Terms of Service).

Our liability to you is limited as described in section 12 of the Terms of Service.

14. Changes to these Seller Terms

We may update these Seller Terms. For material changes (fees, payout structure, mandatory obligations), we'll give at least 30 days' notice. If you keep selling after the change takes effect, you accept it. If you don't, you can close your seller status.

15. Governing law and disputes

Dutch law applies. Courts of Midden-Nederland have jurisdiction, unless mandatory consumer rules say otherwise (these only apply where you're a consumer, which is rarely the case for sellers).

16. Contact

Seller questions, payout queries, identity verification: admin@simuze.com